General Store FAQs

What is My Body and Balance?

We are an online store offering high-quality natural supplements designed to support health, balance, and overall well-being.

Do you offer free shipping?

Yes, we offer free standard shipping on all Canada. orders over $50 before tax.

Can I track my order?

Absolutely. Once your order ships, you’ll receive a tracking number by email to follow your package’s journey.

What payment methods do you accept?

We accept all major credit cards, PayPal, and secure payment options for a fast and easy checkout experience.

Do you accept returns?

Yes, unopened items can be returned within 30 days for a refund. Please contact our support team before returning.

Are your supplements safe?

Yes, our supplements are made with carefully sourced ingredients and manufactured in facilities following strict U.S. safety standards.

Product & Health

What is Moringa 6000mg used for?

Moringa supports immune health, energy, and overall wellness with powerful nutrients and antioxidants naturally found in the plant.

How does Oregano Oil help?

Oregano Oil is known for immune support, antioxidant properties, and promoting overall health when used as part of daily wellness.

Why take Maca Root?

Maca Root helps with energy, stamina, and mood balance, supporting both physical performance and overall well-being naturally.

What is Black Seed Oil good for?

Black Seed Oil supports immune health, digestion, and overall balance with its natural antioxidant and anti-inflammatory properties.

How does Ashwagandha help?

Ashwagandha supports stress relief, energy, and overall balance by helping the body adapt to everyday stress naturally.

What does Lung Support Probiotic do?

It combines probiotics and herbal ingredients to support respiratory health, immune function, and healthy breathing.

Usage & Safety FAQs

How should I take these supplements?

Follow the directions on each product label. Dosage varies, and it’s best to take with water or food.

Can I take multiple supplements together?

Many supplements can be taken together, but check labels and consult a healthcare provider if you have concerns.

Are these supplements safe for children?

Our supplements are designed for adults. Always check with a pediatrician before giving supplements to children.

Can I take supplements if I’m pregnant or nursing?

Please consult your doctor before taking any supplements while pregnant or breastfeeding.

Do your supplements contain allergens?

Ingredients vary by product. Please review each label for allergens like soy, gluten, or dairy before use.

Shipping & Delivery

Where do you ship?

We currently ship across the Canada. International shipping is not available yet.

How long does shipping take?

Standard shipping usually takes 3–7 business days. Expedited options are available at checkout for faster delivery.

How much does shipping cost?

Shipping is free on orders over $50. Orders under $50 have a flat shipping fee shown at checkout.

Orders & Returns

What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment options for your convenience.

Can I return my order?

Yes. Unopened supplements can be returned within 30 days of delivery for a refund or store credit.

How do I track my order?

After purchase, you’ll get an email with a tracking link to follow your order until it arrives at your door.

Account & Support

Do I need an account to order?

No, you can checkout as a guest. Creating an account makes reordering faster and lets you view your order history.

How can I contact customer service?

You can reach us by email or through the contact form on our website. We respond within 24 hours on business days.

Do you offer subscription plans?

Yes. You can subscribe for automatic deliveries at your preferred schedule and save on every order.